Returns Policy

Refunds

This Returns Policy is a part of our Terms of Conditions.

Your access to SnapDB will be revoked upon refund approval. You will no longer be able to access SnapDB or any of its (paid) features.

Within 14-day money-back guarantee

If you are not satisfied with SnapDB, you can request a refund within 14 calendar days of your purchase. You may be required to specify details about your refund request. This can include software version(s), operating system(s), reason for return and any other relevant information. To request a refund, please contact us on our contact page.

Outside of 14-day money-back guarantee

If you are outside of the 14-day money-back guarantee, we unfortunately cannot offer you a refund under circumstances. If there are special circumstances, you may still be eligible for a refund. Please contact us on our contact page to discuss your refund request.

We reserve the right to refuse a refund if we find that the refund request is abusive or not in line with fair use of SnapDB.

We reserve the right to refuse a refund if we find that the refund request is fraudulent or if it violates our Terms of Conditions.